Twin Towers Correctional Facility

How Phone Calls Work at Twin Towers Correctional Facility

By Jane Un, licensed bail agent #1843448. Updated October 29, 2026.

People at Twin Towers call out, and the LASD pages we read do not list a way for the public to call in. After arrest, California law gives at least three completed calls within three hours, free if local. LASD uses an outside vendor for inmate phones, and unclassified people cannot make calls yet.

Call (213) 725-2815 Apply online in 4 minutes

Can I phone someone inside Twin Towers?

Not directly, as far as LASD publishes. The jail's general number is (213) 893-5100, but that is for questions, not for reaching a housing unit. LASD's inmate information line is (213) 473-6100.

If you need to get word to him, a letter, an attorney or a visit is the usual way. A man who is unclassified, meaning not yet housed, cannot make or receive calls, LASD says, and that can last two weeks to a month.

What are the first three calls?

Penal Code 851.5 says a person gets at least three completed calls right after booking and no later than three hours after arrest, unless it is physically impossible. They are free within the local calling area and at the person's own expense outside it.

He can call an attorney or public defender, a bail agent or a relative or other person. Calls to an attorney are not monitored. A custodial parent can ask for two more free local calls to set up child care. We read the law on a public mirror, so confirm with the code if it matters.

How do inmate phone accounts work?

LASD says inmate phone service is run by an outside vendor, and its inmate services page links to the ViaPath and GTL family page. We could not read the prepaid steps or rates, so we will not list them. Use only the vendor's own page to set up an account.

Do not mail a prepaid phone card. LASD says prepaid phone cards cannot be mailed to inmates.

Why are calls from Twin Towers sometimes hard to take?

Calls come from the person, on his schedule, and they may cut off. Keep your phone on and answer unknown numbers if you can. Do not talk about the facts of the case. Use the call to learn his booking number, where he is housed, his next court date and whether bail was set.

What should I do with what he tells me?

Write it all down, then check bail with bail amount help. If he has a medical need, tell his attorney, and for an urgent concern LASD lists the Medical Command Center at (213) 893-5544 around the clock. If bail is set and you want to talk about a bond, we answer at (213) 725-2815. A family member, friend or attorney can call for him.

You can also learn what happens after bail before you call.

What can the family do if no calls come?

First, check the lookup in our inmate search page to be sure of where he is. Second, remember that LASD says unclassified inmates cannot make calls, and classification can take two weeks to a month. Third, send a letter using the mail address, so he knows the family is working on it.

If you are worried about his health, tell his attorney. For an urgent medical concern, LASD lists the Medical Command Center at (213) 893-5544, available 24 hours. Do not use that number for general questions.

Keep the booking number and your own phone number written down in one place, so you can give it to anyone who asks.

It helps to agree on a plan before he calls. Decide who will answer, who will write things down and who will contact the attorney, so the short calls are not wasted on questions the family can settle ahead of time.

1% down is a down payment on approved credit, not the price of the bond. The premium is the rate on file with the California Department of Insurance, 10% of the bail amount, or 8% when a private attorney is retained or you or the defendant is a veteran. The balance goes on a payment plan.

Questions people ask

How many free calls does he get after arrest?

At least three completed calls, within three hours of arrest, free if local, under Penal Code 851.5.

Can he call a bail agent?

Yes. The law lets him call an attorney, a bail agent or a relative.

Who runs the inmate phone service?

An outside vendor. LASD links to the ViaPath and GTL page.

Can I mail a phone card to him?

No. LASD says prepaid phone cards cannot be mailed.

What if I miss his call?

Keep your phone on and try again when he calls. LASD does not list a way to call a housing unit.

More about Twin Towers Correctional Facility

Sources

Jane Un Bail Bonds is a private bail agent licensed by the California Department of Insurance, License #1843448. We are not part of LAPD, LASD or the courts. Rules change, so check the official source before you go.